R e s e a r c h, I n n o v a t i o n & F i n a n c e
F. D'Ascenzo (*) - M. Arcese (*) -
The text provides an overview of the European universities' websites, in order to propose a valid model for the evaluation of different websites, both from the perspective of communication, both in terms of accessibility.
(*) Dipartimento per le Tecnologie, le Risorse e lo Sviluppo (TeRiS), Facoltà di Economia, Università di Roma “La Sapienza”, Via del Castro Laurenziano 9, 00161 Roma.
The use of information technology tools and methods to promote and intensify the exchange of information between people, businesses and institutions, has suffered in recent years due to a marked acceleration in the development of technologies that are increasingly able to provide improvements in efficiency, convenience and accessibility. This transformation has led sociologists to call the modern society as the "information society". The Internet phenomenon has, by now, changed the traditional rules of communication and has emerged, shedding light on new economic sources, new scenarios and characters.
Despite, the wide range of possibilities offered by the use of the Web, in some cases, the success and effectiveness of the proposed solutions have fallen short of expectations, sometimes producing disastrous results. In one site, the lack, even partial, of certain quality characteristics, can significantly compromise the credibility of its services offered to the users and generate a feeling of distrust difficult to recover. Hence, a Web site that possesses specific characteristics of quality, is an effective tool, sometimes necessary to exploit the opportunities offered by the network.